The MPI Meetings Outlook considered how meeting professionals were using technology and what they were experiencing as the technological enhancements for events grew and matured. Not all respondents felt positive about new technology.
“I think meetings have become so tech-oriented that the personal contact isn’t there any more,” said Donna Mangold, a conference planner at Federated Investors, in a report. “You see people walking around looking at their phone continually, even during sessions. They’ll be on their phones or iPads, and I know they are not following what’s going on in the room.” The research did, however, find that planners were using numerous technologies available to them to increase productivity, as well as for other benefits such as reducing the use of paper, improving communications, speeding up registrations, and improving the safety of attendees.
The PPS concurs with the USA’s MPI.
Sourced: Travel & Meetings Buyer